Cancellation & Refund Policy

A Cancellation & Refund Policy

Our company provides a variety of services to our clients. This Cancellation & Refund Policy outlines the terms and conditions under which clients can cancel their services and receive a refund.

Cancellation Policy:

Clients can cancel their services at any time by providing written notice to our company. The date of cancellation will be the date on which the written notice is received.

Refund Policy:

If a client cancels their services, they may be entitled to a refund, subject to the following conditions:

  • If a client cancels their services before the start date, they will receive a full refund.
  • If a client cancels their services after the start date, they will not be entitled to a refund.

Exceptions to Refund Policy:

In certain circumstances, our company may make exceptions to the Refund Policy. For example, if a client is unable to use our services due to circumstances beyond their control, such as illness or family emergency, they may be entitled to a refund.

Claims for Refund:

Claims for a refund must be made in writing within 24 hours of the date of cancellation. Our company will review all claims for a refund on a case-by-case basis.

Changes to Cancellation & Refund Policy:

We may update this Cancellation & Refund Policy from time to time. Any changes will be posted on our website and will become effective immediately upon posting. 

  • Get the right information

We at Zella have agents that will knock at each door in the neighborhood to check the identity of your candidate. We will extract the accurate and right information by consulting the neighbors and people living in the same neighborhood. 

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About Our Company

Zella Information is one of the leading Background verification and screening company in India.
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